Adding spare in a service Job card

Adding spare in a service Job card

How to add spare in a job card in Gain DMS: A Step-by-Step Guide

Overview

The Service Job Spare Adding Process is used to issue and record spare parts against a Service Job card in Gain DMS.

This process helps workshops:

  • Issue spare parts required for repair or service
  • Track spare consumption
  • Allocate parts to technicians
  • Maintain inventory control
  • Calculate spare charges
  • Generate accurate billing
  • Maintain complete repair history

Each spare added to the Job card becomes part of the service operation and customer billing process.


Industry Standard Process Understanding

In automobile dealership workshops, spare parts management is one of the most critical service operations.

After complaints are diagnosed and labour operations are identified, the required spare parts are issued against the Jobcard for vehicle repair or maintenance.

Industry-standard DMS systems use spare issue processes to:

  • Control inventory movement
  • Track spare usage
  • Monitor technician consumption
  • Prevent stock misuse
  • Calculate customer billing
  • Support warranty and insurance claims

The spare issue process generally includes:

  • Technician assignment
  • Item code selection
  • Quantity issue
  • Job type classification
  • Discount handling
  • Insurance payable handling

Modern dealership systems also support:

  • Recall spare auto-loading
  • Estimate-to-Jobcard spare conversion
  • Multiple billing types
  • Partial customer payable for insurance jobs

This structured approach ensures accurate inventory tracking and transparent workshop operations.


Gain DMS Adding Spare Tutorial Video



Navigation Path

Workshop → Service Jobcard


Step-by-Step Process to Add Spare to a Job card

Step 1: Open Service Jobcard Worksheet

  • Click on Workshop
  • Click on Service Jobcard

The system will open the Job card Worksheet, where all open Job cards are displayed.




Step 2: Select the Required Jobcard

  • Locate the required Jobcard
  • Click on Action
  • Click on Item Issue

The system will open the Spare Issue Screen.



Understanding the Spare Issue Screen

The Spare Issue Screen is used to:

  • Issue spare parts to the Jobcard
  • Allocate parts to technicians
  • Track spare quantities
  • Manage spare pricing
  • Control billing classification

All issued spares will be displayed in this screen.



Step 3: Select Technician Name

Update the:

  • Technician Name

This defines which technician is using the spare part for repair or service activity.

Proper technician mapping helps workshops:

  • Track technician productivity
  • Monitor spare usage
  • Maintain repair accountability


Step 4: Select Item Code

Update the:

  • Item Code

The Item Code represents the spare part being issued.

Examples:

  • Oil Filter
  • Brake Pad
  • Engine Oil
  • Clutch Plate
  • Headlight Assembly

The system will fetch the spare details based on the selected item code.




Step 5: Update Quantity

Enter the:

  • Quantity

This defines how many units of the spare are being issued against the Job card.

Example:

  • Engine Oil = 2 Units
  • Brake Pad = 1 Set


Step 6: Add Spare to Job card

Once Item Code and Quantity are updated:

  • Add the spare to the Job card

The spare will now display in the spare issue list.



Step 7: Verify Spare in Spare Issue List

After adding:

  • The spare will appear in the list section of the screen

The list displays:

  • Issued spares
  • Quantities
  • Pricing details
  • Technician allocation

Step 8: Add Multiple Spares (If Required)

The system allows:

  • Multiple spare items in one Jobcard

Example:

A service may require:

  • Engine Oil
  • Oil Filter
  • Air Filter
  • Brake Fluid

All can be added separately in the same Jobcard.



Editing or Deleting Spare Items

Once spare items are added:

  • Spare entries can be edited
  • Spare entries can also be deleted

This helps correct quantity or item selection mistakes.



Important Business Rule

The last line item in the Spare Issue Screen:

  • Cannot be deleted

This restriction is generally maintained for system integrity and transaction control.


Revising MRP Using Sticker Option

If there is a requirement to revise the spare price:

  • Select the Sticker option

This allows updating or revising the MRP price of the spare item.



Industry Standard Use of Sticker Pricing

Sticker pricing is commonly used in dealerships when:

  • New price stickers are applied
  • Revised OEM pricing is available
  • MRP correction is required
  • Old stock carries updated pricing

This ensures correct billing based on actual pricing.


Auto Loading of Spare Items

The system may automatically load spare items in certain scenarios.


Scenario 1: Recall Vehicle

If the vehicle has:

  • Recall Campaign than appropriate parts will reflect based on the master definition.
  • Field Fix activity than appropriate parts will reflect based on the master definition.
  • Periodic maintenance than appropriate parts will reflect according to the service type selected.
  • AMC than appropriate parts will reflect based on the package definition.

The required spare items may automatically load into the Job card.




Scenario 2: Job types in which the parts can be issued in a job card

The list of job type are mentioned below.

Job type
Explanation
PaidIf the jobs are done under paid than while issuing the part the job type needs to be selected as paid and the bill will be generated under customer name.
River WarrantyIf the jobs are done under standard warranty than while issuing the part the job type needs to be selected as River Warranty. But the part cannot be issued in the job card spare issue screen directly. First it has to be added in warranty prior and than only after approval the part can be added in the screen. later while billing the warranty statement will be generated for the respective part.
Bill in InsuranceIf the jobs are done under Insurance than Bill on insurance needs to be selected. The respective parts will reflect in insurance bill and the bill will be generated under the insurance company which is selected at the time of job card opening.
Bill On SupplierIf the jobs are done for the press fleet vehicle than Bill on Supplier needs to be selected. The respective parts will reflect in Supplier bill and the bill will be generated under the manufacturer's name.
Extended WarrantyIf the jobs are done for the extended warranty case than the Extended warranty needs to be selected in Job type, and the bill will be generated under the manufacturer's name.
FOC
If the jobs are done under Free Of Cost for test ride vehicle or for normal customer (if the dealership is bearing the cost), than in job type select the FOC and the bill will be generated under the dealership name.
Parts WarrantyIf the jobs are done under part warranty than while issuing the part the job type needs to be selected as Part Warranty. But the part cannot be issued in the job card spare issue screen directly. First it has to be added in warranty prior and than only after approval the part can be added in the screen. later while billing the warranty statement will be generated for the respective parts.
Good Will WarrantyIf the jobs are done after the standard warranty period than while issuing the part the job type needs to be selected as Good Will Warranty.  the part can be issued in the job card spare issue screen directly. later while billing the warranty statement will be generated for the respective part.
Field Fix WarrantyIf the jobs are done under recall than while issuing the part the job type needs to be selected as Field Fix Warranty. The part cannot be issued in the job card spare issue screen directly. Based on the masters definition the screen will auto load the parts in the spare issue screen. later while billing the warranty statement will be generated for the respective parts.


Scenario 3: Estimate Conversion

If the Job card is converted from an Estimate:

  • Spare items added during estimate preparation will auto-load into the Job card

This avoids duplicate manual entry.



Scenario 3: Periodic maintenance Parts

If the respective vehicle is reporting at the service station for any periodic maintenance Job. Than the DMS system understands (as per master definitions) what parts needs to be issued in the job card.
  1. The respective part will auto populate in the service job spare issue screen.
This avoids mistakes created by users and enforces all the service stations Pan India to issue standard set of parts for the respective periodic maintenance.

Scenario 4: Warranty Parts

If the respective parts is added in the warranty prior and if the warranty prior parts has been approved than in the spares issue screen automatically the approved part would be issued after confirming to issue in the warranty prior screen.

Scenario 5: AMC Parts

If the respective vehicle is covered under AMC than based on the AMC master definition the parts issue screen would display the autosuggestion of a parts. The user has to issue the respective parts in the job card based on the masters definition.

Scenario 6: Quotation Parts Autoloading

If there is any quotation raised for the respective customer and than the quotation is later converted to the job card than the parts added in quotation will automatically reflect in the job card spare issue screen as a auto suggest parts, the user can issue the the respective parts which is auto loaded in the screen from the Quotation screen.


Additional Options Using Three Dots Menu

When you click on the Three Dots option against a spare item, additional actions become available.


Option 1: Add Discount

Allows the workshop to:

  • Provide spare discount
  • Reduce spare pricing

Discounts may be given for:

  • Customer retention
  • Service campaigns
  • Goodwill adjustments


Option 2: Customer Partial Payable

Used mainly in:

  • Insurance cases

This allows workshops to define:

  • The portion payable by the customer
  • The portion payable by the insurance company


Industry Standard Insurance Handling

In insurance repair cases:

  • Some items may not be fully claimable
  • Depreciation may apply
  • Consumables may become customer payable

This functionality helps dealerships manage accurate insurance billing.




Understanding Job type

While issuing spare items, the system allows selection of:

  • Job type

Job type defines the nature of work under which the spare is being issued.


Importance of Job type in Workshop Operations

Job type is extremely important because:

  • Different job types follow different billing rules
  • Warranty jobs are claimable from OEM
  • Internal jobs are dealership expenses
  • Paid jobs are customer billable

Common Industry Standard Job types

Job typePurpose
Paid ServiceCustomer-paid repair/service
Free ServiceFree scheduled service
WarrantyOEM warranty repair
InternalInternal dealership work
RecallOEM recall repair
InsuranceInsurance-related repair
Accident RepairBodyshop repair
PDIPre-Delivery Inspection

Multiple Job types in One Job card

A single Job card can contain:

  • Multiple Job types

Example:

A Job card may include:

  • Paid Service spare items
  • Warranty spare items
  • Insurance repair spare items

All within the same Job card.




Impact on Job card Billing

Because multiple Job types are supported:

  • Different bills may be generated in the Job card Billing Screen

This helps separate:

  • Customer billing
  • OEM warranty claims
  • Insurance claims
  • Internal workshop expenses

Best Practices Followed in Automobile Dealerships


1. Issue Only Required Spares

Always issue only necessary spare parts to avoid stock misuse.


2. Verify Quantity Before Issue

Ensure correct quantity is issued to avoid inventory mismatch.


3. Use Correct Job type

Proper Job type selection is critical for:

  • Billing accuracy
  • Warranty claim processing
  • Insurance settlement

4. Map Spare to Technician

Technician allocation improves accountability and repair traceability.


5. Validate Pricing Before Billing

Always verify MRP and discounts before final billing.


Important Business Rules

  • Spares can be added only against valid Job cards
  • Multiple spare items are allowed
  • Last spare line item cannot be deleted
  • Discounts can be applied
  • Insurance customer payable can be updated
  • Spares may auto-load for recalls or estimate conversions
  • Multiple Job types are supported

Process Outcome

Once spare items are successfully added:

  • Spare inventory gets allocated
  • Repair work can proceed
  • Spare charges become part of billing
  • Workshop consumption gets recorded
  • Job card progresses toward completion

Conclusion

The Service Job Spare Adding Process in Gain DMS helps dealerships efficiently manage spare consumption, technician allocation, inventory control, and workshop billing.

Proper spare issue management ensures:

  • Accurate inventory tracking
  • Better workshop efficiency
  • Transparent customer billing
  • Smooth insurance and warranty processing
  • Improved service quality

This is how spare items are added to a Service Job card in Gain DMS.


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