Service
Technical Ticket
Technical Ticket Management in Service Job Card – Gain DMS Introduction In the automobile service industry, there are situations where dealership technicians may require technical guidance or engineering support from the OEM (Original Equipment ...
Job card worksheet
Service Job Card Worksheet in Gain DMS Introduction In an automobile dealership environment, the Service Job Card acts as the operational backbone of the workshop. Every vehicle entering the service station is tracked, monitored, repaired, billed, ...
Bug Tracking Dashboard
Bug Tracking Dashboard – Monitoring Failures, VIN Cutoff, and Recall Management in Gain DMS Overview In the automobile service industry, repeated warranty failures play a critical role in identifying product quality concerns, manufacturing defects, ...
Warranty Claim Invoice creation and Invoice Upload
Warranty Invoice Generation and Signed Invoice Upload Process in Gain DMS Overview In the automobile warranty claim lifecycle, the process does not end with dispatching warranty parts or resolving discrepancies. Once the OEM completes the quality ...
Warranty Claim GRN Discrepancy handling
Handling GRN Discrepancy Parts in Warranty Claim Process – Gain DMS Overview In the automobile warranty process, dispatching warranty parts to the OEM is only one part of the complete workflow. Once the shipment reaches the OEM, the received parts ...
Warranty DC part Receipt and Verification
Monitoring OEM Receipt and Verification Status for Warranty DCs in Gain DMS Overview In the automobile warranty process, dispatching a Warranty DC from the dealership is not the final step. Once the warranty parts are shipped to the OEM, the ...
Warranty claim DC Dispatch
Dispatching a Warranty DC in Gain DMS Overview In the automobile dealership industry, warranty management is not limited to claim approval alone. Once warranty claims are processed and grouped into batches, the dealership is also responsible for ...
Warranty DC creation
Warranty DC Creation Process in Gain DMS Overview This document explains the step-by-step process of creating a DC (Dispatch Challan) for warranty batches in Gain DMS. In the automobile dealership industry, once warranty claims are grouped into ...
Warranty Batch creation
Warranty Batch Creation Process in Gain DMS Overview This document explains the step-by-step process of creating a Warranty Batch in Gain DMS for automobile dealership operations. In automobile dealership management systems (DMS), warranty claims are ...
Service reminder Post service Feedback
Service Job Card Closing & Reopening Process Guide Step by Step Guide 1. Introduction The Service Reminder process is designed to help the dealership: Remind customers about their upcoming vehicle service Ensure customers book their service on time ...
Warranty Prior
WARRANTY PRIOR PROCESS IN DMS Step-by-Step User Guide Purpose This document explains the complete process of: Creating a Warranty Prior Adding Warranty Spare Parts Adding Warranty Labor Submitting warranty request to OEM Handling OEM ...
VOR Part Issueing
How to Order and issue a VOR part in Service Job card in Gain DMS: A Step-by-Step Guide 1. Introduction The VOR (Vehicle Off Road) process in DMS is used when a required spare part is not available in dealership inventory and must be urgently ordered ...
Job card Spare Return
How to return a spare in Service Job card in Gain DMS: A Step-by-Step Guide 1. Introduction The Service Job Spare Return process in DMS is used to return spare parts back to dealership inventory after they were already issued against a service job ...
Service Job Billing
Service Job Billing Process in DMS Purpose The Service Job Billing process in DMS is used to generate customer invoices and financial documents for completed workshop jobs. It ensures proper billing of labor, spare parts, other charges, warranty ...
Service Booking
Service Booking Process in DMS Purpose The Service Booking process in DMS is used to schedule customer vehicle service appointments in advance. It helps dealerships manage workshop load, technician availability, customer waiting time, pickup/drop ...
Change customer ownership details
Customer Ownership Change Process Guide 1. Purpose The Customer Ownership Change process in DMS is used to update the ownership details of a vehicle when the vehicle is sold, transferred, or ownership changes from one customer to another. This ...
Other Charges
Service Job Card – Other Charges Process Guide 1. Purpose The Other Charges process in DMS is used to add additional service-related charges to a Job Card that are not categorized under: Labor Charges Spare Parts Charges These charges are generally ...
Service Job card Close
Service Job Card Closing & Reopening Process Guide 1. Purpose The Job Card Closing process is performed after all service, repair, inspection, spare issue, and labor activities are completed for a vehicle. Closing the Job Card confirms that: All ...
PDI Job
PDI (Pre-Delivery Inspection) Activity Process in DMS Overview What is PDI? PDI (Pre-Delivery Inspection) is a mandatory quality inspection process performed on newly received vehicles before they are delivered to customers. The purpose of PDI is to ...
Insurance Case for Accident Repair case
How to perform a accident repair job in Service Job card in Gain DMS: A Step-by-Step Guide Overview The Accident Repairs Job Card process in Gain DMS is used to manage vehicle repair jobs related to accident damages where billing may involve: ...
Good Will Warranty
How to add Good Will part and labour in Service Job card in Gain DMS: A Step-by-Step Guide Overview The Goodwill Warranty process in Gain DMS allows dealerships to request approval from the OEM (Original Equipment Manufacturer) for repairs or ...
Service Job card estimate
How to create a service job card estimate in Gain DMS: A Step-by-Step Guide Overview The Service Job Card Estimate process in Gain DMS is used to prepare an estimated cost of service, repair, labor, spare parts, and additional charges before actual ...
Job card cancel
How to cancel a Service Job card in Gain DMS: A Step-by-Step Guide Overview The Service Job Card Cancellation process in Gain DMS is used when a job card has been created incorrectly, opened by mistake, or no longer needs to be processed. Cancelling ...
Adding spare in a service Job card
How to add spare in a job card in Gain DMS: A Step-by-Step Guide Overview The Service Job Spare Adding Process is used to issue and record spare parts against a Service Job card in Gain DMS. This process helps workshops: Issue spare parts required ...
Adding Labour in the job card
How to add labour in Service Job card in Gain DMS: A Step-by-Step Guide Overview The Service Job Labour Adding Process is used to assign and record labor operations performed on a vehicle against a Service Job Card in Gain DMS. This process helps ...
Adding complaints job card.
How to add Standard complaints in Job card in Gain DMS: A Step-by-Step Guide Overview The Job Card Complaint Adding Process is used to record the customer-reported issues, vehicle concerns, and service observations against a Service Job Card in Gain ...
Job card creation in DMS
How to create a Service Job card in Gain DMS: A Step-by-Step Guide Overview The Service Job Card process in Gain DMS is used to register a vehicle for service and capture all required customer, vehicle, service, and inspection information before ...